To help every guest enjoy a smooth, comfortable, and respectful stay at Naama Lofts, all guests are asked to read and follow the house rules below.
Registered guests and occupancy
- Only the guests included in the reservation may stay in the apartment unless otherwise approved by us in advance.
- Occupancy must not exceed the reservation details.
- Any approval for extra guests must be given by us in writing, by email or WhatsApp, before arrival or access is granted.
Quiet enjoyment
- Please respect neighbors and other guests at all times.
- Loud music, parties, and disruptive behavior are not allowed.
- To help maintain a calm environment for everyone, guests are asked to keep noise to a minimum between 22:00 and 08:00.
Smoking
- Smoking is not permitted inside the apartments.
- Smoking is permitted in any designated outdoor area, please use only that area and dispose of cigarettes responsibly.
Visitors
- Visitors are not permitted unless approved by us in advance.
- All visitor approvals must be given in writing, by email or WhatsApp.
- Approved visitors must respect the property and all applicable house rules.
Keys and property access
- Guests are responsible for keeping keys, access cards, and entry details secure during their stay.
- Please make sure the apartment is locked when leaving the property.
- Lost keys or access items may result in a replacement charge where applicable.
Cleanliness and care
- Please treat the apartment, furniture, appliances, and all contents with care during your stay.
- Guests are asked to keep the apartment reasonably clean and to leave it in an orderly condition at departure.
- Any damage, breakage, or maintenance issue should be reported to us as soon as possible.
Check-in and check-out
- Check-in starts from 14:00.
- Check-out is until 12:00 noon.
- Early check-in and late check-out may be possible subject to availability and may carry an additional charge.
Beach and pool access
- Beach and pool access are free for our guests where included with the stay.
- These facilities are operated by third-party providers, and guests must follow the rules and instructions of each provider at all times.
- Beach access tickets must be obtained from us before use.
- Tickets are issued only for the intended guest or guests and are strictly non-transferable.
Pets
- We welcome one pet per accommodation, subject to prior approval.
- Only small dogs or cats are allowed, up to 10 kg.
- Approved pets are accepted free of charge unless otherwise stated for a specific booking.
- Pets must be well-behaved, house-trained, and kept under control at all times.
- Pets should not be left unattended in the apartment for extended periods.
- Guests are responsible for any damage, extra cleaning, or disturbance caused by their pet.
Safety
- Please switch off unnecessary appliances when leaving the apartment.
- Make sure doors and windows are secured where appropriate.
- If anything appears unsafe or not to be working properly, please contact us as soon as possible.
Prohibited activity
- Any illegal activity, misuse of the property, or behavior that creates risk, damage, or serious disturbance is strictly prohibited.
Assistance during your stay
- If you need assistance during your stay, please contact us and we will do our best to help as quickly as possible.
Email: stay@naamalofts.com
Phone / WhatsApp: +20 129 009 5952
Please also review our Terms & Conditions and Privacy Policy.